Last updated: October 26, 2026
KOHUDIS fragrances are made in our own factory in Shenzhen, China. We fulfill U.S. orders from our Kansas warehouse and can arrange international, wholesale, private-label and custom shipments from our Shenzhen factory. This policy explains our current processing, shipping charges and delivery practices.
Order processing
- In-stock 100ml U.S. orders normally ship from our Kansas warehouse within 2 business days after payment is confirmed.
- Business days exclude weekends and U.S. federal holidays.
- Large wholesale orders may require additional preparation time. We will communicate any extended lead time before shipment.
Shipping method and charges
Orders ship by USPS Ground from Kansas within the United States. Shipping is calculated by bottle size and applied automatically at checkout.
- 100ml: first bottle $6.00, each additional 100ml bottle +$4.00.
- 500ml: first bottle $10.50, each additional 500ml bottle +$7.50.
- 1000ml: first bottle $12.50, each additional 1000ml bottle +$10.00.
Alcohol-based fragrance products must use eligible transportation services. U.S. orders currently ship by ground. International shipping may be available from our Shenzhen factory depending on the destination, product quantity, carrier restrictions and dangerous-goods requirements. Contact us for a shipping quotation before placing an international or custom-production order.
International and factory-direct shipping
- International orders may ship from our Shenzhen, China factory.
- Available methods, minimum quantities, documents, transit time and cost vary by destination.
- Custom fragrance projects and orders selected from our library of 3,000+ scent profiles may require a confirmed production lead time.
- Import duties, taxes, customs clearance and destination-country requirements are normally the buyer’s responsibility unless agreed otherwise in writing.
Tracking and delivery
Tracking information will be sent after the carrier accepts the package. Carrier delivery dates are estimates and may be affected by weather, hazardous-material handling requirements, holidays or other events outside our control.
Address problems and damaged packages
Customers are responsible for providing a complete and accurate delivery address. Please contact us within 7 days of delivery for damaged, leaking, defective or incorrect items. Reporting transit damage within 48 hours, when possible, helps us process carrier claims faster. Include your order number and clear photos of the product, packaging and shipping label.
Contact
Email: zero2025321@gmail.com
WhatsApp: +1 951 336 9120